Policies
Jasons Travel Media Limited has adopted a number of policies for the operation of this website and these are listed below:
If you disagree with any of these policies, please refrain from using the site. If you have any questions, comments, or suggestions about these policies, then please contact us here.
Privacy
Jasons Travel Media respects your privacy.
We will not sell any of your personal information held by us, including your email address, to any other company for any reason.
The only information we will supply to third parties will be that contained on completed bookings or booking enquiry forms which are sent by you via the Jasons website. That information will be limited to that provided by you on those forms and will only be supplied to the organisation which you intend it to be sent to.
We operate an “opt-in” process for all user email newsletters distributed from the Jasons website. To receive our Explore! or BT! E-letters you need to actively subscribe for them using My Jasons. If you wish to unsubscribe to either email service you may do say at any time by
clicking here or by
emailing us.
Jasons advertising clients will receive client update newsletters from time to time, providing them commercial information about Jasons. If you are a Jasons client and do not wish to receive these emails please
email us.
You can request at any time to see any personal information we hold about you in our database. You may also request amendments to this information at any time. For any such requests, please
email us.
Booking Policy
All online booking transactions on www.jasons.com are made directly between the purchaser and the operator of the business being booked (“the operator”). The operator will directly charge the purchasers credit card themselves based on the details provided by the purchaser where applicable.
Jasons Travel Media does not make any checks on credit card details entered by users. If the required payment cannot be obtained using the credit card details provided, then the operator will make reasonable attempt(s) to contact the purchaser and may opt to cancel the booking if alternative arrangements for payment cannot be negotiated.
All changes and/or cancellations to bookings made through www.jasons.com must be made directly with the operator concerned. The operator reserves the right to make appropriate charges according to their policies, which are advised at the time of booking. The operator reserves the right to cancel a booking if any part of the booking is cancelled and the remaining booking falls outside of their minimum stay policy.
Jasons Travel Media specifically assumes no responsibility for the correctness of prices and availability provided by the operator. The purchaser is responsible for checking that all details of their booking confirmation is correct and is as intended.
In event of an overbooking, the operator will inform the purchaser as soon as possible and attempt to rectify the situation by seeking alternative accommodation of a similar price and quality. If no alternative accommodation is available then the booking will be cancelled and any deposit paid will be refunded in full.
Jasons Travel Media reserves the right to cancel any bookings that we believe have been fraudulently made. In such cases, any money paid by the customer will be returned only when the customer can prove their identity. In addition, Jasons Travel Media will not be liable for any cancellation/no-show charges from the Supplier.
All prices quoted on the www.jasons.com website include GST where applicable.
Disclaimer
Jasons Travel Media Ltd is a travel publisher. The information we publish is normally provided by the listed businesses. Jasons takes steps to check certain key information but we do not endorse or guarantee this information in any way. Jasons therefore accepts no responsibility for consequences arising from any errors or omissions in this information.
Jasons also does NOT collect any commission or transaction revenue of any type from operators listed in this site. Jasons is therefore not responsible for the actions of listed businesses. For enquiries, bookings, amendments to bookings and complaints, please deal directly with the listed business.
Tariffs are subject to change - please check with the business at time of booking.
The views published on this website are not necessarily those of Jasons Travel Media Ltd.
Jasons, Jasons Travel Channel, Travel Channel and RoutePlanners are all trademarks of Jasons Travel Media Ltd and/or Jasons Travel Media PTY Ltd.
Contact Jasons
Should you have any further questions, comments or concerns about our policies,
please contact us at Jasons head office in Auckland, New Zealand (+64 9 9128400). Our website postal address is:
The Website Manager
Jasons Travel Media Limited
PO Box 9390
Newmarket
Auckland 1051
New Zealand